1. Commercial & Data Philosophy
At Fractorial Digital, LLC ("Fractorial," "we," "us"), we view data privacy as a critical component of the commercial infrastructure we build for the life sciences industry. Just as we architect compliant marketing ecosystems for our clients, we apply the same rigorous standards of data hygiene, integrity, and security to our own digital operations.
This Privacy Policy outlines the "Standard Operating Procedures" (SOPs) for how we collect, process, and safeguard the intelligence generated through www.fractorial.digital (the "Site").
2. Information We Collect
We categorize data collection into two distinct streams: Voluntary Commercial Intelligence and Automated Technical Telemetry.
A. Voluntary Commercial Intelligence
This is data you actively provide to engage our strategic services.
- Identity Data: Name, professional title, and company affiliation.
- Contact Data: Business email address, phone number, and physical office location.
- Commercial Context: Information provided in "Contact" or "Audit Request" forms regarding your current commercial structure, marketing tech stack, or business objectives.
- Recruitment Data: If you apply for a role, we collect professional history, CVs, and qualifications (aligned with Fractorial Digital, LLC’s recruitment protocols).
B. Automated Technical Telemetry
When you interact with our digital ecosystem, we utilize tracking technologies to monitor system performance and user engagement.
- Device & Connection Data: IP address, browser type, operating system, and referral sources (the site you visited before ours).
- Interaction Metrics: Pages viewed, time spent on site, and "clickstream" data.
- Cookies & Beacons: We use session and persistent cookies to maintain site functionality and analyze traffic patterns.
- Note on Third-Party Analytics: We may utilize tools such as Google Analytics and Hubspot Analytics to measure the effectiveness of our own B2B marketing. These tools collect data to help us understand our audience of life science professionals.
3. How We Process Your Intelligence
We do not mine data for the sake of accumulation. Every data point is processed with a specific commercial intent:
- Service Architecture: To deliver the audits, strategies, and campaign orchestration you have requested.
- Ecosystem Optimization: To analyze site performance and refine our user experience (UX) based on empirical data rather than intuition.
- B2B Communications: To send you relevant industry insights, white papers (e.g., "State of Science Marketing"), or administrative notices. You may opt-out of these communications at any time.
- Compliance & Security: To protect our infrastructure against cyber threats and fulfill legal obligations.
4. Data Sharing & The "Closed-Loop" System
We operate a closed-loop data environment. We do not sell, trade, or rent your personal data to third-party data brokers. External sharing is strictly limited to:
- Strategic Sub-Processors: Trusted third-party vendors who support our technical stack (e.g., CRM providers, hosting services, email automation platforms). These partners are vetted for security and legally bound to process data only under our instruction.
- Legal Compliance: We may disclose information if required by law enforcement, court order, or to protect the rights and safety of Fractorial Digital, LLC and our partners.
- Corporate Restructuring: In the event of a merger, acquisition, or asset sale, client data may be transferred as a business asset, subject to standard confidentiality protections.
5. Your Rights (GDPR & CCPA Alignment)
Recognizing the global nature of the life sciences, we respect your rights under major frameworks like the GDPR (Europe) and CCPA/CPRA (California), regardless of where you are located.
You have the right to:
- Request Access: Receive a copy of the specific personal data we hold about you.
- Request Rectification: Correct any inaccurate or incomplete data in our records.
- Request Deletion: Ask us to "scrub" your data from our active systems (Right to be Forgotten), provided we have no legal obligation to retain it.
- Opt-Out: Withdraw consent for marketing communications or specific tracking cookies.
To exercise these rights, submit a verifiable request to our Data Compliance Officer at info@fractorial.digital.
6. Security Infrastructure
We employ industry-standard technical and organizational safeguards—including encryption (SSL/TLS), firewalls, and access controls—to protect data "in transit" and "at rest." While we architect for resilience, no digital transmission is 100% secure. We encourage you to use discretion when sharing sensitive proprietary information via unencrypted web forms.
7. Third-Party Links
Our ecosystem may link to external sites (e.g., life science news, partner technologies). We are not responsible for the privacy architecture of these external domains. We advise you to review their privacy protocols separately.
8. Updates to This Protocol
As the regulatory landscape and our own technology stack evolve, we will update this Privacy Policy. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our Site constitutes acceptance of the updated protocol.
Contact Us
For inquiries regarding this privacy architecture or to exercise your data rights:
Fractorial Digital, LLC
- Attn: Data Compliance Officer
- Email: info@fractorial.digital